Request or make adjustments to your order
Once an order is placed and before it is fulfilled, we are able to make changes to the order. You can contact our support team through chat/SMS to help process this change. Also, if you need to update your shipping address or contact information, ple
Yes, we do offer expedited shipping. You can choose the shipping option that is best for you at checkout. Once you enter your mailing address, the available shipping options to your area will populate, as well as cost, and estimated arrival date.
We’re sorry your item(s) have damage!Some items occasionally break during shipment. We’ll do our best to help.Please report the damage to our support team via chat/SMS for the fastest service. If it is after-hours, you can email (orders@rubiomonocoat
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you.Also, please double-check the shipp
Orders can be canceled until the order has been fulfilled. If you need to cancel an order, please contact our support team through chat/SMS as soon as possible. Or if this is after-hours, you can email our team at ([email protected]) with
You will have the option to cancel your order within your confirmation email. You may also contact our customer service team through our chat/SMS service or at [email protected]. Please include your order number and the reason for cancell
Thank you for shopping with us on Amazon. Sometimes things happen and your order may not have been filled correctly at Amazon, or you may need a different size or color. If that is the case, you should do that directly with Amazon. In the rare event
We’re sorry about the problem with the item(s) you ordered!We do our best to carefully pack your order, but occasionally we make mistakes. Please report the issue with your order to our support team via chat/SMS for the fastest service. If it is afte